Terms and Conditions
- This customer Incentive (“The Incentive”) is conducted by Royal Canin South Africa (Pty) Ltd (“Royal Canin”) for its Eukanuba™ products.
- Royal Canin owns and manages the website at https://healththroughnutrition.co.za.
- Although Royal Canin will take all reasonable steps, it will not be liable for any technical problems or any lost, delayed, or incorrectly received entries.
- The Incentive will run between 08 July & 02 September 2024 (both days inclusive).
- To enter the Incentive, customers (“Participant”) must submit photographs of images taken at their outlet which is participating in the promotion (“Participating Outlet”) which includes Eukanuba™ In-Store Point-of-Sale and captured between 08 July & 02 September 2024 (both days inclusive). These photographs from the Participating Outlet together with the required information must be submitted on the Royal Canin Store Incentive webpage (promo.healththroughnutrition.co.za/eukpromo-store) before midnight on 02 September 2024. By doing so, the participant will create 1 (one) entry into the Incentive, thereby becoming a “Participant” in the Incentive. The entry will contain the submission of photographs of In-Store Point-of-Sale utilising Eukanuba™ brand assets provided to the customers and will be calculated toward the Participant’s entry.
- By entering the Incentive, the Participant agrees to be bound by these terms and conditions (“Terms”) in their entirety. These rules, should they require interpretation, will be interpreted by Royal Canin in its sole and absolute discretion, but in accordance with applicable law.
- You may obtain a copy of the Terms from the website at (promo.healththroughnutrition.co.za/eukpromo-store)
- You are not eligible to participate in the Incentive if:
- you are a director, member, partner, employee, agent, or consultant of Royal Canin, its affiliates/divisions/subsidiaries/holding companies, or any other person who supplies goods or services in connection with the Incentive; or
- you are a spouse, life partner, parent, child or sibling, immediate family member, business partner, or associate of the persons specified in the above-mentioned clause.
- The Reward will be a R1,000 credit to the customers stores account for a minimum of one photograph of an in-store display utilising Eukanuba™ materials supplied. Rewards will not be redeemable for cash and are non-transferable and acceptance thereof cannot be deferred.
- Reward winners (“Winners”) will be determined from the 1 valid entry from each Participating Outlet within 1 month of the closing date (midnight on 02 September 2024) by means of reviewing all photograph submissions in line with the detailed and communicated incentive mechanics. For a limit of a minimum of one photograph of an in-store display utilising Eukanuba™ materials supplied , 1 x R1,000 credit will be rewarded to the participating outlet account held with Royal Canin.
- Winners will be notified via email or telephonic correspondence. Reward will be issued directly to the participating outlet’s account by 30 September 2024.
- All participants agree that their images, and testimonials may be used in any promotional and/or advertising for the purposes of marketing, which permission may however be revoked by any Participant at any time.
- Winners may be required (but are not obliged) to provide such additional information that Royal Canin may reasonably require in order to process and facilitate their acceptance and/or use of a prize.
- No correspondence will be entered into in regard to the choice of the Winners.
- Royal Canin does not make any representations or give any warranties, whether expressly or implicitly, as to the Reward and makes no representations and gives no warranty that any Participant’s entry will necessarily result in that Participant winning.
- Royal Canin reserves the right to suspend or postpone the Incentive, or any aspect thereof, for any reasons whatsoever and with notice to Participants. In such an event, Participants hereby acknowledge that they will not have any recourse or claim of any nature against Royal Canin as a result of its decision in terms of this clause 19.
- Royal Canin reserves the right to disqualify any Participant who commits dishonesty, fraud, or cheating including without limitation, through the manipulation of photographs or otherwise falsifying data.
- Royal Canin will be entitled to use the personal information of Participants received pursuant to their participation in the Competition in accordance with all applicable laws and regulations and the privacy policy available on the website (https://www.mars.com/privacy-policy).
- By participating in the Incentive, you consent to:
- the processing of your personal information (as defined in the Protection of Personal Information Act 4 of 2013 (“POPIA”)) by Royal Canin, any of its operators, agents and sub-contractors (who may be outside South Africa) for statistical, marketing and other purposes, on the condition that they will keep such information confidential and only process such information as allowed in terms of POPIA;
- the collection of your personal information from any other source to supplement the personal information which Royal Canin has about you as allowed in terms of POPIA;
- the retention by Royal Canin of your personal information for as long as permitted for legal, regulatory, fraud prevention and/or marketing purposes as allowed in terms of POPIA; and
- Royal Canin using your personal information (as allowed in terms of POPIA) to send you marketing information about products, services, and special offers of the various companies in the Royal Canin group that may be of interest or value to you.
- The Incentive is sponsored by Royal Canin for its Eukanuba™ product range and is not associated with any brands or organisations.
- These terms and conditions will be construed, interpreted and enforced in accordance with the laws of contract and dispute resolution in the Republic of South Africa.;
- To the extent permitted by applicable laws and regulations including the Consumer Protection Act 68 of 2008, Royal Canin disclaims liability however arising and you hereby indemnify and hold harmless Royal Canin, its holding companies and/or its subsidiaries/affiliates (including their directors, employees, members, independent contractors, agents, consultants, sub-contractors and other representatives) from any and all loss/damages that may be sustained directly/indirectly arising out of/pursuant to the Competition or resulting from the acceptance of and/or possession of and/or use of the prize/s on offer, including but not limited to loss/damages arising out of/pursuant to personal injury, death, property damage and claims based on publicity rights, defamation and/or privacy rights.
- This document constitutes the sole record of the agreement between Royal Canin and the Participants in relation to the subject matter hereof. Royal Canin shall not be bound by any express, tacit or implied term, representation, warranty, promise or the like not recorded herein. This document supersedes and replaces all prior commitments, undertakings or representations, whether oral or written, between Royal Canin and the Participants in respect of the subject matter hereof. No addition to, variation, novation or agreed cancellation of any provision of this document shall be binding upon Royal Canin unless reduced to writing and signed by or on behalf of Royal Canin.
Find Your Next Adventure Competition
16 March - 10 April 2026
Eukanuba™ Find Your Next Adventure Competition – Terms and Conditions | Pet Owner
- Promoter
This competition (“Competition”) is conducted by Royal Canin South Africa (Pty) Ltd (“Royal Canin South Africa”) for its Eukanuba™ product range.
- Website Ownership
Royal Canin South Africa (Pty) Ltd owns and manages the website at https://healththroughnutrition.co.za.
- Liability for Entries
Although Royal Canin South Africa (Pty) Ltd will take all reasonable steps, it will not be liable for any technical problems, system errors, or lost, delayed, or incorrectly received entries.
- Competition Period
The Competition will run from 16 March 2026 to 10 April 2026 (both days inclusive). Late entries will not be accepted.
- Who Can Enter
The Competition is open to South African residents aged 18 years or older.
You are not eligible to participate if:
- You are a director, member, partner, employee, agent, or consultant of Royal Canin South Africa (Pty) Ltd, its affiliates, divisions, subsidiaries, holding companies, or any other person supplying goods or services in connection with the Competition; or
- You are a spouse, life partner, parent, child, sibling, or immediate family member of the persons specified above; or
- You are employed by or directly associated with any participants, suppliers, agencies, advertisers, sponsors, or producers linked to this promotion.
- How to Enter
To enter, participants must scan the QR code on promotional material and follow the prompts to complete their entry online before midnight on 10 April 2026.
Each valid entry submitted within the competition period will count as one entry into the draw.
- Agreement to Terms
By entering the Competition, each participant (“Participant”) agrees to be bound by these Terms and Conditions (“Terms”) in their entirety. These Terms, should they require interpretation, will be interpreted by Royal Canin South Africa (Pty) Ltd in its sole and absolute discretion, but in accordance with applicable law.
- Prizes
Prizes include:
- GoPro HERO 4k
- Thule Alltrail Daypack 18L/25L
- JBL Wave Beam 2 True Wireless Noise Cancelling Earbuds
- R1,000 Outfoor Warehouse vouchers
- Pictures are for illustration purposes only – actual prizes may vary in colour or model.
- Brand names and logos are used solely to describe the prizes and are not affiliated with, or endorsing, this Competition.
- Prizes are not transferable, not exchangeable for cash, and acceptance thereof cannot be deferred.
- Winner Selection and Notification
- Winners will be chosen by random draw by 17 April 2026.
- Winners will be contacted by phone and email within 5 working days of the draw.
- If a winner cannot be reached within 10 working days of the initial contact, a replacement winner will be drawn.
- Prizes will be dispatched within South Africa by 30 April 2026.
- A physical delivery address within a main city in South Africa must be provided for delivery of the prize.
- Winner notifications may be issued by Eukanuba™’s appointed third-party promotions agency, Somo Agency, acting on behalf of the promoter and managing the verification and distribution of prizes. Should you wish to verify the legitimacy of the contact, you may email info@royal-canin.co.za
- Publicity
Winners may be requested (but are not obliged) to participate in reasonable publicity and marketing activities, including social media, photography, and promotional use of names and images. Permission may be withdrawn by any participant at any time.
- Royal Canin South Africa’s Discretion
Royal Canin South Africa (Pty) Ltd reserves the right to amend, suspend, or terminate the Competition or any part thereof, without notice, for any reason deemed necessary, including technical or commercial issues. Participants acknowledge that they will not have any claim against Royal Canin South Africa (Pty) Ltd as a result of such decisions.
- Disqualification
Royal Canin South Africa (Pty) Ltd reserves the right to disqualify any participant who commits dishonesty, fraud, or any act of misconduct, including but not limited to falsifying information, manipulating entries, or violating these Terms.
- No Correspondence
The decision of Royal Canin South Africa (Pty) Ltd regarding any aspect of this Competition, including prize allocation, eligibility, or interpretation of the Terms, is final. No correspondence will be entered into.
- Warranties and Representations
Royal Canin South Africa (Pty) Ltd does not make any representations or give any warranties, express or implied, as to the prizes. No warranty is given that any entry will result in a prize.
- Use of Personal Information
Royal Canin South Africa (Pty) Ltd will process participants’ personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and the Mars Privacy Policy available at https://www.mars.com/privacy-policy.
By participating, entrants consent to:
- The collection and processing of their personal information by Royal Canin South Africa (Pty) Ltd, its authorised operators, agents, and subcontractors (who may be located outside South Africa) for purposes related to this Competition;
- The retention of such information for as long as legally permissible for reporting, marketing, and compliance purposes; and
- Receiving marketing and promotional communications from Royal Canin South Africa (Pty) Ltd and its affiliated brands, including Eukanuba™, via email or other electronic communication channels. Participants may opt out of receiving such communications at any time.
- Liability and Indemnity
To the extent permitted by applicable laws, Royal Canin South Africa (Pty) Ltd, its holding companies, subsidiaries, affiliates, and representatives (including employees, contractors, and agents) disclaim all liability and shall not be responsible for any loss, damage, injury, or death arising from participation in the Competition or use of a prize, including but not limited to property damage or claims based on publicity rights or privacy.
Participants hereby indemnify and hold Royal Canin South Africa (Pty) Ltd harmless from any such claims.
- Jurisdiction
These Terms and Conditions will be governed by and construed in accordance with the laws of the Republic of South Africa, and any disputes shall be subject to the exclusive jurisdiction of the South African courts.
- Entire Agreement
This document constitutes the sole record of the agreement between Royal Canin South Africa (Pty) Ltd and the Participants in relation to this Competition. It supersedes all prior understandings or representations, whether oral or written. No variation will be binding unless reduced to writing and signed by an authorised representative of Royal Canin South Africa (Pty) Ltd.
- Contact Information
For more information about this Competition, please contact Royal Canin South Africa (Pty) Ltd Customer Care on 0860 630 063 or email info@royal-canin.co.za.